CCI Distribution's customer service team is dedicated to providing the best possible after-sales service regarding your order.

Contact us for all your non-technical service queries such as order queries, courier issues, or just general information regarding CCI Distribution.

Tracking Your Order and Obtaining PODs

You can track your order and obtain proof-of-deliveries through our website's direct link to our couriers, DPD. This service works for orders whether they were placed online or directly through your account manager.

Simply search for the order in question, then click the "Track Order" link next to it for real-time information on the status of your order; simple!

For details on how to obtain proof of delivery please refer to our Proof of Delivery page.

Click here to track your orders

Contact Customer Services:

e: customer.services@ccidistribution.co.uk
t: 01423 704754

Our Returns Department will process any faulty returned items when accompanied with a valid RMA number. In the first instance contact our Returns team to request an RMA number, or you can process your return online. An RMA (Returns Material Authorization) number will be issued in order that you can return your product for warranty replacement. Upon receipt of your product, the returns team will repair/replace or credit your product within 3 working days.

Contact Returns Department:

e: returns@ccidistribution.co.uk
t: 0844 8261369